Return & Refund Policy

Thanks for shopping at Character's Apparel

If you are not entirely satisfied with your purchase we are here to help.

Returns

You have 30 calendar days to return an item from the date you received it.

To be eligible for a return your item needs to be in new condition, unworn, unaltered and free of damage by the customer. 

Items must be returned with all tags attached and must have their original packaging. 

Refunds

Once we receive your item, we will inspect it and notify you by email that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your item is approved, we will initiate a full refund to your credit card (or original method of payment). You will receive credit within days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of returned shipping will be deducted from your refund. 

If you have any questions about our Return & Refund Policy, please feel free to contact us.